Guest Room Care
The hotel utilizes Environmental Protection Agency (EPA) recommended cleaning and sanitation products that have been approved by the CDC and are effective disenfectants against COVID-19 and a broad spectrum of other viruses. Housekeeping Ambassadors will implement additional cleaning and sanitizing protocols in each guest room with special attention paid to high-touch items.
To allow for proper social distancing, protocols and procedures will be put into place to reduce person to person contact and exposure. Physcial distancing indicators will be placed at the front desk and other key waiting areas to help guests maintain proper social distancing.
High Touch Objects
The hotel has increased the frequency of cleaning, disenfecting and santizing high-touch surfaces and areas with a focus on door handles, countertops, elevator buttons, handrails and light switches. Hotel staff will be sanitizing these high-touch areas hourly.
Our restaurant and bar will follow local and state guidelines for food and beverage service and social distancing. Menu offerings and service levels will be adjusted to adhere to those guidelines to ensure the safety of guests and Ambassadors.
Staff Safety Protocols
Ambassadors will follow CDC guidelines with frequent handwashing, Personal Protective Equipment (PPE) and COVID 19 Training. Ambassadors who feel ill or exhibit COVID 19 symptons will required to stay at home. Masks will be worn by all ambassadores who have contact with guests.
As guidelines and recommendations from the Centers for Disease Control evolve and local and state guidelines change, the hotel will update policies and procedures on the websties.
Common Areas/Public Spaces
Common area and public spaces will be set up for social distancing and space capacities will be redefined. The hotel has increased the frequency of cleaning, disenfecting and santizing high-touch surfaces and areas with a focus on door handles, countertops, elevator buttons and handrails. Elevator capacities will be adjusted to allow for proper social distancing.