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Privacy Policy

GLIDDEN HOUSE HOTEL PRIVACY STATEMENT

Our Cleveland Ohio hotel is committed to create a safe environment for you to browse and make online reservations.  Your trust and confidence is our top priority.  Our privacy statement discloses the privacy practices for www.gliddenhouse.com. The website has been developed to provide our customers with information to select and book a hotel safety on- line.  This privacy notice applies solely to information collected by this web site.

What Information do we collect?

Glidden House Hotel, a boutique Cleveland hotel, is the sole owner of the information collected on this site.  We only have access to collect information that you voluntarily provide to us via email or other direct contact from you.  We will use your information to respond to you regarding the reason you contacted us.  We will not rent, share, or sell your information with any third party outside of our organization, other than as necessary to fulfill your request.  To use our site, you must have cookies enabled on your browser.  Cookies allow us to collect valuable data regarding your visit to our site and use them to deliver content and services that are relevant to you.  Any data that we collect from you is used strictly for internal purposes.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • to personalize your experience
  • to improve our website
  • to process transactions
  • to send periodic emails
  • to administer a contest, promotion, survey or other site offer

The email address you provide for processing your request may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  We do include unsubscribe instructions at the bottom of each email.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • change/correct any data we have about you
  • ask us to delete any data we have about you
  • share any concern you have about our use of your data

How do we protect your information?

We take all necessary precautions to make sure your information is protected.  When you submit sensitive information via the website, your information is protected both online and offline.  We use Secure Sockets Layer (SSL) software to secure the transmission of your credit card information.  We use the most up to date Security Protocols and Firewalls. Off line your information is only provided to our employees who need it to respond to your requests.  All of our equipment is kept in a secure environment and backed up each evening.  Even with all of these precautions we cannot guarantee absolute security of any information that you disclose online, and you do so at your own risk.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

At our discretion, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

By accessing any part of our website or links you have expressly agreed that neither Glidden House Hotel, nor its affiliated or related entities, nor any respective employee, or agent, nor any person involved with the creation, production and distribution of this website is responsible or liable for any loss, damage, injury or claim due to the personal use of this website or links associated with it.  In addition, any failure of performance, error, interruption, defect, or computer virus that may arise from the use of this site will not be the responsibility of our company or our affiliates.

From time to time we may need to make changes to our information practices or alter the functionality of our web site.  You are responsible for staying alert of changes in this statement.

If you have any questions about this privacy statement, please contact us at info@gliddenhouse.com.